FAQ's

Borserie Artigiane is a company that specializes in crafting high-quality leather bags and accessories, all made in Italy.

All Borserie Artigiane bags are made in Italy, in the region of Tuscany, using traditional techniques and high-quality materials.

Borserie Artigiane uses only the finest materials for their bags, including full-grain vegetable-tanned leather, brass hardware, and high-quality zippers.

Yes, Borserie Artigiane offers customization services for many of their bags. You can choose from a variety of colors and finishes, and even add your own initials or other personalization.

You can contact Borserie Artigiane customer service by email at help@borserie.com

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

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hipping times vary depending on your location and the availability of the bag you ordered. Typically, orders are processed within 1-2 business days, and shipping times range from 1-3 business days within Europe and 3-10 business days internationally.

Shipping costs vary depending on your location and the size and weight of the bag you ordered. Shipping costs are calculated at checkout and will be displayed before you complete your purchase.

Borserie Artigiane accepts returns within 14 days of delivery for a full refund. The item must be unused, in its original condition and packaging, and accompanied by the original receipt.

To initiate a return, please contact Borserie Artigiane customer service by email at help@borserie.com. They will provide you with further instructions.

Borserie Artigiane offers a wide range of leather bags, including shoulder bags, tote bags, crossbody bags, backpacks, and briefcases.

Borserie Artigiane bags are made with the finest materials and traditional Italian craftsmanship techniques. They are designed to be both beautiful and functional, with plenty of pockets and compartments to keep your belongings organized.

Many of Borserie Artigiane's bags are designed to be unisex, with simple and timeless designs that appeal to both men and women.

Yes, many of Borserie Artigiane's bags are perfect for work, with features like padded laptop compartments, multiple pockets for documents and accessories, and a professional and elegant look.

Yes, Borserie Artigiane bags are made to last. They are crafted with high-quality materials and traditional techniques that ensure they can withstand daily use and last for years to come.